Shipping policy

Delivery Policy for CarLab

Delivery time
At CarLab, we strive to deliver your goods as quickly as possible. The expected delivery time is shown on the individual product pages and at checkout before the order is completed. Delivery time may vary depending on product availability and the delivery country.

Dispatch
We ship orders from our central warehouses in Denmark and the Netherlands. The nearest warehouse location is selected automatically to ensure the fastest possible delivery.

Delivery area
We deliver to the countries shown in our webshop. Available delivery methods are displayed automatically at checkout based on the delivery address.

Shipping costs
Shipping costs depend on the delivery country, delivery method, order value, and the size and weight of the goods. The final shipping price is always shown before the order is confirmed.

Order processing
We process all orders as quickly as possible on business days. Orders placed during weekends or public holidays will be processed on the next business day.

Order tracking
Once your order has been dispatched, you will receive an email with a tracking number so you can follow your delivery online.

Delayed deliveries
Although we do our best to meet the stated delivery times, delays may occasionally occur due to carriers, customs clearance or other circumstances beyond our control.

Damaged or missing goods
If your order arrives damaged or if any goods are missing, please contact our customer service as soon as possible. We will of course help you find a solution.

Contact us
If you have any questions about delivery or your order, you are welcome to contact our customer service:

CarLab
Email: kundeservice@carlab.dk
Telephone: +45 70 27 73 88

Thank you for shopping with CarLab.